Media and Learning Unit offers support on the basis of a triple-layer model:
| Basic/Basic+ | - Do it yourself
- Media and Learning Unit offers professional advice, general guidance and general training for free.
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| Comfort | - Students or lecturers use Media and Learning Unit's professional infrastructure.
- Media and Learning Unit also offers professional advice, individual guidance and specific training for free here.
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| Pro | - Media and Learning Unit assumes responsibility for all steps of service provision.
- These services are charged for on the basis of AVNet K.U.Leuven tariff model.
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The resources used (time, people, infrastructure and finance) differ in each layer of this service provision model, for both Media and Learning Unitand the client.
