Our approach

Multidisciplinary

Media and Learning Unit  takes a multidisciplinary, integrated approach. The problems for which we offer support and provide solutions require attention at the media-specific, educational, technical and organisational levels:

• media-specific: Media and Learning Unit has expertise in the area of audiovisual aids in education and in all communication processes at our university.
• educational: our services are embedded at all levels in the educational concept of accompanied self-study.
• technical: Media and Learning Unit follows trends in the development of ICT, educational and learning technology, multimedia and new (e-)media, and the production of high-quality image and sound in both analogue and digital form, for use in education and other communication processes.
• organisational: we look for optimal models in order to combine the different parties involved in the learning process (learners, learning resources, lecturers, etc.) into a systematic entity that works together effectively towards the desired goal (e.g. networked e-learning in an international context).

The multidisciplinary composition of the Media and Learning Unit  team makes it possible to provide the right service in each of these fields based on an adequate level of knowledge.

High-quality

Media and Learning Unit  ensures the quality of its end products and services by taking both a project-based and a process-based approach to its activities.

• Project-based working is characterised by dividing activities into phases. During the initial phase, an activity is designed in conjunction with a client or on our own initiative. Once agreement has been reached about the approach plan (and associated resources), the execution phase follows, with a project team and project leader. In the final phase, the end product is delivered, and the activity is completed and evaluated. A project-based approach increases the effectiveness of activities with a view to a high-quality end product.
• Process-based working means that the way in which projects are carried out is streamlined in (internal) operational processes. This enables similar projects to be carried out in the same way, although the project teams and project leaders vary. Process-based working increases the organisation's efficiency and is an important instrument in the development of the service.

Our core values

Media and Learning Unit 's activities are characterised by the following core values:

• Service: Media and Learning Unit organises its work on a customer-based, collegiate basis, according to the principle 'your problem is also our problem, so let's solve it together'.
• Excellence: Media and Learning Unit strives to achieve the highest professional standards in its products and services, within the limits of what is possible.
• Openness: Media and Learning Unit takes a broad view of the environment in which it operates and is open to innovative input into its areas of activity from outside.
• Respect:Media and Learning Unit respects everyone's individuality and skills and values the efforts they put into their work.
• Responsibility: Media and Learning Unit assumes responsibility for its activities in a spirit of conviction and effectiveness, and holds itself accountable to the customers concerned.
• Sustainability: Media and Learning Unit makes effective and efficient use of the resources (time, money, equipment, space and people) at its disposal.